Contact Us

Information

Thanks for getting in touch! While we are keen to help you with your questions, we are not set up to answer calls just yet. Please send us a quick message including the best way to reply and we will aim to get back to you within 24 hours. You can also use our live chat functionality in the bottom right corner of this page and we'll endevour to respond in real time.

Happy to help with anything, but here are some good examples:

  • Can you help me find a book? I can't find it on your website, but I reeeeeeally want it.
  • Can you tell me if this book actually looks like the picture? Picture looks a bit dodgy to me...
  • Help! I'm having issues with my cart and I'm not sure what is happening with the order.
  • What are the dimensions of this book?
  • I'm sorry, my husband ordered all these books without asking me first. Can we please cancel the order?

Here are some bad examples:

  • Do you know the author of that book that wrote about the thing to do with the whales? 
  • Why can't I find xx book on your book store, you guys suck. 
  • What day is it? 

We are not google and while we do like to read we are not mind readers, so give us as much detail as you can and we'll do our best to get you sorted with your next great read.

You can email us directly at info@bookworms.co.nz, or use the form below.

 

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