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1. What is a market? -- 2. What is marketing -- 3. The external environment of any market -- 4. Research in marketing -- 5. There are many different markets -- 6. What makes people or organisations your customers, clients, consumers? -- 7. Products, services, offerings ... -- 8. Pricing is a marketing function -- 9. Distribution: the logistics of marketing -- 10. Promotion: the public face of marketing -- 11. The sales function: hands-on marketing -- 12. People: the glue of marketing -- 13. Understanding the importance of timing -- 14. The marketing plan: pulling it all together.
“The book is in 'As New' condition, indicating it has no visible wear and appears unread. The cover is clean with no creases, marks, or damage. The spine is intact and uncreased. The pages are crisp, clean, and free from any markings, highlighting, or annotations.”